Journeys Down Under provides personalised travel planning for Australia and New Zealand with expert local knowledge, tailored itineraries, and dedicated support from start to finish. We focus on creating stress-free journeys designed around your travel style, interests, and budget.

Absolutely. Every itinerary is customised to suit your preferred destinations, travel dates, accommodation style, activities, and pace of travel. Whether you’re planning a luxury escape, family holiday, honeymoon, or adventure trip, we create journeys tailored specifically for you.

Yes. We can assist with flights, accommodation, guided tours, transport, cruises, rail journeys, activities, and complete travel packages to make your experience seamless and convenient.

We specialise in Australia and New Zealand travel experiences, including iconic cities, coastal escapes, luxury lodges, outback adventures, wildlife experiences, scenic rail journeys, and multi-destination itineraries.

Yes. We design premium honeymoon and luxury travel experiences featuring handpicked resorts, unique stays, private tours, fine dining experiences, and unforgettable destinations across Australia and New Zealand.

Yes. Our team provides ongoing assistance before departure and during your journey to ensure your travel experience runs smoothly from beginning to end.

Journey Beyond trains are all-inclusive rail journeys featuring private onboard accommodation, regionally inspired meals, Australian wines and beverages, lounge and dining carriage access, and a range of Off Train Experiences along the route. Depending on the cabin category, guests may also enjoy additional premium inclusions such as exclusive lounge access, private transfers, in-suite dining, and personalised service. Dietary requirements can also be accommodated when advised at the time of booking. If you have any questions or would like more information about the trains, cabin types, or itineraries, our team will be more than happy to assist.

We highly recommend booking as early as possible, especially for popular rail journeys such as The Ghan, Indian Pacific, and Great Southern. Many departures, particularly solo cabins, suites, and peak travel dates, can sell out 12 to 18 months in advance. Booking early also gives you access to better availability, promotional fares, and a wider choice of cabin categories and travel dates. If you would like help finding the best departure options, our team will be more than happy to assist.

Yes. Journeys Down Under is a fully accredited Australian travel agency and an official IATA TIDS accredited business, specialising in tailor-made Australia and New Zealand holidays, luxury rail journeys, guided tours, cruises, and self-drive itineraries. Our team is based on the Sunshine Coast in Queensland, Australia, and we are committed to providing personalised service, expert local knowledge, and support before and during your journey. If you have any questions or would like assistance planning your trip, our team will be more than happy to help.

Australia is a fantastic destination year-round, with the best time to visit depending on the regions and experiences you are looking for. Generally, September to November (spring) and March to May (autumn) are considered some of the best times to travel, offering pleasant weather, fewer crowds, and excellent conditions for sightseeing, rail journeys, wildlife experiences, and outdoor adventures. Northern Australia, including Darwin and the Top End, is best visited during the dry season from May to October, while southern regions such as Sydney, Melbourne, Adelaide, and Tasmania are beautiful during spring and summer. If you would like help choosing the ideal time for your Australia holiday, our team will be more than happy to assist with personalised recommendations.

New Zealand is a spectacular destination to visit year-round, with each season offering unique experiences and scenery. Summer (December to February) is perfect for exploring beaches, hiking, road trips, and outdoor adventures, while autumn (March to May) brings beautiful colours, fewer crowds, and excellent conditions for sightseeing. Winter (June to August) is ideal for snow lovers and ski holidays, especially in Queenstown and the South Island, and spring (September to November) offers blooming landscapes, waterfalls, and mild temperatures. If you would like help planning the perfect New Zealand itinerary based on your travel style and interests, our team will be more than happy to assist.

The best time to visit both Australia and New Zealand together is generally during spring and autumn, particularly from September to November and March to May. These seasons offer pleasant temperatures, beautiful scenery, fewer crowds, and excellent conditions for sightseeing, rail journeys, self-drive holidays, wildlife experiences, and outdoor adventures across both countries. Summer (December to February) is also very popular for travellers wanting warmer weather and beach experiences, while winter can be ideal for snow and ski holidays in New Zealand and exploring northern Australia. If you would like help planning the perfect Australia and New Zealand itinerary, our team will be more than happy to assist.

The best Australia and New Zealand travel agency is one that offers personalised service, expert local knowledge, and tailor-made itineraries designed around your travel style and interests. At Journeys Down Under, we specialise in creating custom Australia and New Zealand holidays, including luxury rail journeys, self-drive adventures, guided tours, cruises, campervan holidays, and premium tailor-made itineraries. Based on the Sunshine Coast in Queensland, Australia, our team provides personalised support before and during your journey, helping travellers experience the very best of Australia and New Zealand with carefully designed itineraries and local expertise.

Yes. Journeys Down Under takes payment security and customer protection very seriously. We are a fully accredited Australian travel agency and maintain a dedicated client trust account, where eligible client funds are securely held until supplier payments are due or travel commences. We also offer secure payment options including credit card payments and international bank transfers, giving our guests peace of mind when booking their Australia and New Zealand holidays. If you have any questions about payments or the booking process, our team will be more than happy to assist.

Yes. Journeys Down Under specialises in tailor-made campervan and motorhome holidays throughout both Australia and New Zealand, allowing travellers to explore at their own pace while experiencing some of the world’s most spectacular landscapes. We can assist with fully customised itineraries including campervan hire, scenic self-drive routes, holiday parks, ferry crossings, guided tours, rail journeys, activities, and accommodation before or after your road trip. Whether you are looking for a luxury motorhome adventure, a family holiday, or an unforgettable self-drive experience, our team will be more than happy to help plan the perfect journey.

Visa requirements for Australia and New Zealand depend on your nationality, passport, and length of stay. Many travellers are required to apply for an electronic travel authorisation or visitor visa before arrival, while some countries may qualify for visa waiver programs. We always recommend checking the latest official government requirements before travelling. If you are planning a trip with Journeys Down Under, our team will be more than happy to guide you in the right direction and help you understand the general entry requirements for your journey.

Yes. Many of our Australia and New Zealand holidays are very popular with senior travellers looking for comfortable, well-organised, and memorable travel experiences. At Journeys Down Under, we can tailor itineraries to suit different travel styles, mobility levels, and interests, including luxury rail journeys, guided tours, cruises, scenic self-drive holidays, and relaxed-paced itineraries. We can also assist with accessible accommodation options, shorter touring days, and personalised recommendations to ensure a comfortable and enjoyable journey. If you have any specific requirements or questions, our team will be more than happy to assist.

Yes. When booking with Journeys Down Under, you will have a dedicated travel consultant assisting you throughout the planning process and before your journey begins. Our team provides personalised service and expert local knowledge, helping tailor your Australia and New Zealand itinerary to suit your travel style, interests, and preferences. Whether you are planning a luxury rail journey, self-drive holiday, guided tour, or complete tailor-made itinerary, we are here to make the process seamless and stress-free.

Once you send an enquiry through Journeys Down Under, one of our Australia and New Zealand travel specialists will personally review your request and get in touch to assist with your trip planning. Depending on your preference, we can communicate by email or arrange a phone call to discuss your travel ideas, answer questions, and recommend the best options for your journey.

Because every journey is personalised, your enquiry is reviewed by real travel consultants based in Australia, allowing us to provide tailored recommendations suited to your travel style, interests, and budget. We aim to respond as quickly as possible, with most enquiries answered within Australian business hours.

There is absolutely no pressure to book. Our goal is simply to help you explore your options, provide expert guidance, and create a seamless Australia and New Zealand travel experience tailored to you.

Absolutely. At Journeys Down Under, many of our guests combine iconic Australian rail journeys such as The Ghan, Indian Pacific, and Great Southern with other travel experiences across Australia and New Zealand. We can create fully tailor-made itineraries including flights, accommodation, cruises, self-drive holidays, campervan adventures, guided tours, luxury lodges, wildlife experiences, and city stays, allowing you to enjoy a seamless and personalised journey designed around your travel style and interests.

Booking with Journeys Down Under gives you access to personalised service, expert local knowledge, and fully tailor-made Australia and New Zealand travel experiences. Rather than simply booking a train or tour, our team can help create a complete itinerary including rail journeys, accommodation, flights, transfers, cruises, guided tours, self-drive holidays, and unique experiences tailored to your travel style and interests.

As an Australian-based travel agency specialising in Australia and New Zealand, we provide dedicated support before and during your journey, helping make the planning process seamless and stress-free. Whether you are looking for a luxury rail holiday, an extended tailor-made itinerary, or advice on the best travel options, our team is here to help create the perfect journey for you.

Yes. At Journeys Down Under, we understand that every traveller has different needs and requirements. Our team can assist in creating personalised Australia and New Zealand itineraries with accessibility and comfort in mind, including accessible accommodation options, rail cabins, guided tours, transport arrangements, and relaxed-paced itineraries where possible. Whether you require reduced walking, mobility-friendly experiences, accessible transfers, or additional travel support, we will do our best to tailor your journey to suit your individual needs and travel style.

At Journeys Down Under, we specialise in a wide range of tailor-made Australia and New Zealand travel experiences designed to suit different travel styles, interests, and budgets. Our holidays include luxury rail journeys, self-drive itineraries, campervan adventures, guided tours, cruises, luxury lodges, family holidays, honeymoon itineraries, solo travel, senior travel, wildlife experiences, food and wine journeys, and premium tailor-made holidays. Whether you are looking for a relaxed scenic escape, an adventure-filled road trip, or a luxury once-in-a-lifetime journey, our team will be more than happy to create a personalised itinerary for you.